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Bill Limits EU Data Roaming Charges
Bill Limits EU Data Roaming Charges
Greater protection to prevent mobile phone and computer users from running up large data bills when overseas has come into force across the EU.
New rules mean that users will be automatically cut off when their monthly bill for using the internet abroad reaches 50 euros (£41), excluding VAT. Customers will receive a warning when they have used 80% of this limit. They can set their own monthly cut-off point by contacting their provider.
Accessing the internet via your mobile phone while abroad is called “data roaming”.
The move follows cases where people built up massive bills by watching videos or downloading music while abroad. “There will be no more bill shocks for tourists or business travellers surfing the internet with smart phones or laptops while in another EU country,” said the European Commissioner for Digital Agenda, Neelie Kroes.
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